Writing

Published ideas and essays.

Long-form thinking across business analysis, regulated products, experience and systems.

Jul 2026

Knowledge Management #Documentation #Knowledge Management #Organisational Design #Systems Thinking

Documentation is work for tomorrow

Documentation is usually postponed for rational reasons. The cost appears later, when the person who remembers is no longer available.

Jul 2026

Business Analysis #Knowledge Management #Organisational Design #Systems Thinking #Documentation

Finding is part of the work

A surprising amount of delivery time is spent locating context, ownership and decisions that already exist.